Shipments and returns
Cost
Shipping costs are calculated based on the destination address and the weight/size of the package to be shipped.
* All orders above 150€ will get free tracked shipping. Products already discounted are not covered by this offer.
Shipment
Packages are generally dispatched within 3 to 5 business days after receipt of payment and are shipped with tracking. If you prefer delivery by a courier of your choice, just drop a mail. Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. It's advised to group your items in one order.
Delivery
The usual delivery period is between 4-6 weeks to be safe. Sometimes orders arrive in as early as 15 days anywhere in the world.
Import fees
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. If fees are applied, they are your responsibility as the customer.
Refunds and returns
In the event that have any problem with your order, please email me as soon as possible with your order number and explaining what's happening, so we can solve the issue.